Our standard cancellation policy:
– up to 72 hours before arrival free of charge
– up to 48 hours before arrival 50% of the total price
– up to 24 hours before arrival 90% of the total price
– 18:00 rack rate until 18:00 on the day of arrival
Non-cancelable rates and deposits for special rates (e.g. longstay) are not refundable after booking is confirmed.
For our corporate clients, the contractually agreed terms and conditions apply.
For reservations as from 10 rooms or more, we are happy to offer our cancellation policy for groups.